At Banglamukhi , customer satisfaction is our top priority. We strive to provide high-quality products and services. However, if you are not completely satisfied with your purchase, we’re here to help. Please read our Refund and Return Policy below.

Eligibility for Returns

• Returns are accepted within 24 from the date of purchase.
• The item must be unused, in its original condition, and in its original packaging.
• Proof of purchase, such as a receipt or order confirmation, is required.

Non-Returnable Items

• Certain items are exempt from being returned, including:
  • Custom or personalized products.
  • Downloadable digital products or subscriptions.
  • Perishable goods or items with a limited shelf life.

Refund Process

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
• Approved refunds will be processed, and the amount will be credited to your original payment method within  business days.

Exchanges

• If you wish to exchange an item, please contact our customer support team at [insert contact information]. Exchanges are subject to product availability.

Damaged or Defective Items

• If you receive a damaged or defective product, please contact us within 24 days of receipt. We will arrange a replacement or refund after verifying the issue.

Return Shipping

• Customers are responsible for return shipping costs unless the return is due to an error on our part (e.g., wrong or defective item sent).
• We recommend using a trackable shipping service or purchasing shipping insurance as we cannot guarantee receipt of your returned item.

Non-Refundable Fees

• Shipping fees and any applicable service fees are non-refundable.

Contact Us

If you have any questions about our Refund and Return Policy or need assistance with a return, please reach out to us at:

• Email: [email protected]
• Phone: +91-7880118871
• Customer Support Hours: 10am to 7pm  

We are committed to resolving your concerns promptly and ensuring a hassle-free experience.